Serving Surrey & Sussex24/7 emergency plumbing · 07719 522450
Local expertise. Clear advice.

Emergency plumbing.
Let’s get it sorted.

Burst pipes, flooding or no water. Call our emergency line, day or night.

Clear quote before work begins. Call to confirm availability and arrival time.

Güven Plumbers team beside their company van
24/7 emergency line
Quote before we start
Local plumbing team
12-month workmanship guarantee
Why book with us

Real, local engineers — trusted across Surrey & Sussex

A local point of contact for your plumbing work. A clear point of contact for your plumbing job.

Emergency response

Arrival time confirmed when you call

Independent customer feedback

Read feedback on our trade profiles

Workmanship guarantee

12 months, subject to our terms

Fixed, fair pricing

Quote agreed before we start

When to call

Signs you need an emergency plumber

If you're experiencing any of these issues, call us immediately. The longer you wait, the more damage builds up.

Burst or frozen pipes

Water gushing from pipes or visible pipe damage requires immediate attention to prevent flooding.

Flooding or major leak

Standing water or uncontrollable leaks can cause serious structural damage within hours.

Sewage backup

Sewage in your home is a health hazard. This needs professional attention right away.

No water supply

Complete loss of water to your property when neighbours have supply indicates a serious issue.

Overflowing toilet

A toilet that won't stop overflowing can quickly flood your bathroom and cause water damage.

Water heater failure

A leaking or malfunctioning water heater in winter can leave your family without hot water.

The process

What happens when you call

From your first call to problem solved — here's our emergency response process.

  1. 1

    You call us

    Call 07719 522450 any time. Our team answers immediately and takes details of your emergency.

  2. 2

    We guide you

    We'll talk you through immediate steps to minimise damage while a plumber is on the way.

  3. 3

    Plumber dispatched

    The nearest available plumber is dispatched immediately with a full toolkit for emergency repairs.

  4. 4

    Arrival the arrival window confirmed when you call

    Our plumber arrives, assesses the situation, and provides a clear quote before starting work.

  5. Problem solved

    We fix the emergency, clean up, and ensure everything is working properly before we leave.

What we fix

Emergencies we handle

Our emergency plumbers are equipped and experienced to handle all types of urgent plumbing situations.

Burst pipe repairs

Quick isolation and repair of burst or damaged pipes to stop water damage fast.

Flood response

Rapid response to internal flooding from plumbing failures with water extraction support.

Blocked drains

Emergency unblocking of severely blocked drains causing backups or overflow.

Boiler breakdowns

Emergency boiler repairs when you're left without heating or hot water.

Toilet & cistern issues

Overflowing toilets, broken cisterns, and toilet leaks that won't wait.

Water supply issues

Diagnosing and fixing sudden loss of water supply to your property.

FAQ

Emergency plumbing questions

How quickly can you respond to a plumbing emergency?
We guarantee a Emergency response time for all plumbing emergencies across our service areas in Surrey and Sussex. Our team is available 24 hours a day, 7 days a week, including bank holidays.
What qualifies as a plumbing emergency?
A plumbing emergency includes burst pipes, uncontrollable water leaks, sewage backups, no water supply, flooding, gas leaks near plumbing, and any situation that could cause significant water damage to your property.
Do you charge extra for emergency call-outs?
We maintain transparent pricing for all our services. While emergency call-outs may have different rates than scheduled appointments, we always provide a clear quote before starting any work so you know exactly what to expect.
What should I do while waiting for the emergency plumber?
Turn off your water at the stopcock (usually under the kitchen sink or where the mains enters your property), switch off your boiler, place buckets under leaks, and move valuables away from affected areas. We'll guide you through these steps when you call.
Your next step, sorted

A few clicks.
A preferred slot.

Use our online booking system to choose a day and time for your visit.

Book a slot

We’ll confirm your appointment with you.

Let’s get your plumbing sorted.

A friendly local team. A clear next step.