Our story
Güven Plumbers started small — one van, one engineer, and a phone that rang at all hours. It still rings at all hours, but the team has grown alongside the trust people have placed in us. Today we cover 24 towns across Surrey and Sussex with engineers spread across the area, all answering to the same standard: Emergency response, transparent pricing, and quality work that lasts.
What makes us different
Most plumbers are good at the work. The thing that catches people out is everything around the work — the surprise bill, the missed appointment, the engineer who shows up without the parts. We've spent years building a business that fixes those exact frustrations.
Every job starts with a clear quote. Every emergency call gets a 60-minute target response. Every engineer is Gas Safe registered (where applicable), fully insured, and turns up with a stocked van. That's the bar we set ourselves, and it's the bar we're proud of.
Local matters
We're not a national franchise sub-contracting work to anyone with a van. We're a local team, serving Surrey and Sussex working in the same towns every day. When you call, you get someone from our team. When an engineer arrives, it's one of ours. It means we know the housing stock, the common issues, and the quickest routes — and you get someone who actually cares about doing the job right because reputation is everything in a small market.
What we stand for
Emergency response
When it's an emergency, you don't have hours. We aim to be at your door the arrival window confirmed when you call, day or night.
Transparent pricing
Clear quote before any tools come out. No hidden charges, no weekend rip-offs.
Fully insured
£5m public liability cover, Gas Safe registered contractors, and full work guarantees.
Local team
Engineers based across Surrey and Sussex — never travelling from far. Local knowledge, local accountability.