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Straightforward answers to common plumbing questions. If you’re unsure about a fault, call us before attempting a repair.
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Blocked toilet or slow drain? What to do before you book
Spot the signs, avoid making a blockage worse and give your drainage engineer the information they need.
Read the guide Plumbing adviceUpdated
How to prevent frozen pipes in winter
Five simple steps that take an hour and could save you thousands. Burst pipes from freezing are the most common winter plumbing emergency we see.
Read the guide Plumbing adviceUpdated
Burst pipe: the first 5 minutes matter most
A burst pipe can cause £5,000+ damage in an hour. Here's exactly what to do, in order, before the plumber arrives.
Read the guide Plumbing adviceUpdated
Low water pressure in your home? Here's what's causing it
Weak taps and showers? The common causes of low water pressure — stopcocks, limescale, mains supply and hidden leaks — and how to fix them.
Read the guide Plumbing adviceUpdated
How to fix a dripping tap (and stop wasting water)
A dripping tap wastes thousands of litres a year. What causes it, a step-by-step guide to fixing it yourself, and when to call a plumber.
Read the guide Plumbing adviceUpdated
Signs your boiler needs replacing (not just repairing)
Know when it's time to stop pouring money into an old boiler and invest in a new one. Six clear signs to look for.
Read the guide Plumbing adviceUpdated
Why is my boiler losing pressure?
Boiler pressure dropping below 1 bar? The common causes — leaks, bleeding radiators, faulty valves — and how to re-pressurise your boiler safely.
Read the guideGood work.
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